Happy happy. Merry merry.

Click the image to view an enlarged version I’m deep into holiday hostess overdrive mode as I’m having a little cocktail soiree tonight and I wish all of you could be with me to celebrate the beauty of this quiet season. I just wanted to let you know how incredibly...

Visually mapping my client touchpoints.

As my business is growing I’m implementing systems, structures and processes to support me and my clients. That’s a very unsexy sentence but hang in here for a minute. It’s all about showing my clients the love which is very sexy. Creative people need structure to...

My new title: Chief Listening Officer.

What is a Chief Listening Officer and does your company need one or do you need to be one (even if you’re a solo-preneur or small company)? I might have to start using that title because when I’m doing my work in a room with ideas and emotions flowing, I...

Envisioning a sustainable Atlanta.

This week Mayor Kasim Reed is rolling out his initiative to create a more sustainable Atlanta. He wants to be in the top 10 cities by 2012. Currently Atlanta is #19. So clearly there is a lot of work to do. The wisdom is in the room. Part of the work started two weeks...

Shelter from the storm.

The past two months my business has taken a downturn, as in the amount of money coming in not the amount of enthusiasm and effort going out. August I expected to be slow and I planned for it. But September? I didn’t count on that month being slow too. This is...

Dear Harvard Business Review,

Thank you so much for publishing an article about the field of graphic facilitation and for including my name in the first graph. It’s a good thing my SEO rocks because you didn’t mention the name of my business, Making Ideas Visible, or supply a link. But hey, that’s...

42 things you might not know about me.

Because two of my most favorite and trusted introverts just did this, I was inspired to follow in their footsteps. Lisa has a great explanation at the beginning of her list about what it’s like to be an introvert—really we’re not aloof, we just want to connect at a...

Miami. Mojitos. Architects. And me.

I’ll give you the punchline first: I’m still blown away by the paparazzi snapping pictures of your work. Everyone at the conference loved it. It was a huge hit. I haven’t worked with someone of your skill before. You have so much flexibility, a great sense of humor...