Kimberly Clark

The global marketing team needed to clarify roles and responsibilities among the various teams within the larger group. By visualizing everything they did – filling up a 30’ wall in the process – they were able to see into the activities of their counterparts in ways they hadn’t before, giving huge amounts of clarity into who specifically does what. In discussion, they adjusted and streamlined their agreements of how to engage with various parts of the team in order to be more responsive to client needs.

Click here to find out more about our Reveal process mapping service and the clarity it can bring to a team.